Terms & Conditions

Please read these terms and conditions carefully. They set out the terms under which you may use The North East Digital Awards website of the web address www.northeastdigitalawards.co.uk ("The Website").

www.northeastdigitalawards.co.uk is managed by The North East Regional Portal ("The Company"), whose registered office is at Stella House, Goldcrest Way, Newburn Riverside, Newcastle NE15 8NY and who trades from Kielder House, Lakeside Court, Team Valley Trading Estate, Gateshead, Tyne and Wear NE11 0NL, registered in England with company number (England) 4312847 and Vat number 789 536 854 of email info@n-e-life.co.uk and telephone 0191 4872002. The agreement set out under these terms is made between you and the company.

Please also read the privacy policy ("Privacy Policy") and the disclaimer ("The Disclaimer"), which form part of these terms and conditions ("The Terms").

  1. Definitions and Interpretations
    1. "Member" means any organisation or individual or otherwise directly involved with provision of any part of or the whole of the website;
    2. "User" means a Member, subscriber or user of the website.
  2. The Website
    1. By using the Website you agree that you have read and accepted these Terms and that they apply to your use of the Website.
    2. Some parts of the Website operated by the Company have additional terms and conditions which apply.
    3. Some parts of the Website, services accessible through the Website and sites which may be accessed through the Website are operated by third parties other than the Company. Where such parts of the Website, services and/or sites are operated by a third party additional terms and conditions may apply. The Company has no control over those parts of the Website, the services and/or sites provided by third parties and cannot be held liable for your use of or any liability arising out of such parts of the Website, the services and/or sites (save to the extent required by law).
  3. Use of the Website
    1. The Website and the services provided through it (“the Services”) (other than those specific commercial or business related services, sites, sub-portals or clusters within the Website), are made available for personal use only and shall not be used for any commercial purpose (whether or not for profit).
    2. The Website is intended to be inclusive rather than exclusive and is therefore available for use by those resident or accessing the Website anywhere in the world and of any age. However, you acknowledge and agree that it may be necessary from time to time to restrict access to the Website or parts of the Website or the provisions of certain Services for certain Users, or in certain jurisdictions, including, but not limited to, in order to ensure compliance with national laws or for the purposes of public interest.
    3. You agree that:
      1. you shall not use the Website to transmit or store material which is obscene, racist, threatening, menacing, offensive, defamatory, abusive, in breach of confidence, in breach of any intellectual property right or which is in breach of any applicable law;
      2. you shall not transmit material through the Website in such a way as to risk damaging or impairing the Website or any part of it or its reputation:
        1. by transmitting excessive material or using or transmitting applications which have large bandwidth requirements;
        2. by transmitting anything (including, but not limited to, viruses) through the Website which shall cause or is likely to cause harm to any of the Company's computer systems or any other computer systems owned or used by any Users; or
        3. by transmitting, permitting the transmission of or assisting with the transmission of any unsolicited mail throughout the Website or from the Website to its users or to any other third party whatsoever.
  4. Sales of Goods
    1. You must be at least 18 years of age, or abide by whatever legal limit is set in the country from which you view, to purchase or procure goods and services through this website. The Company reserves the right to cancel orders where there is doubt over this matter.
    2. Sales can be processed online, using our secure payment gateway, or offline by sending cheques or postal orders to our address above.
    3. For online payments:
      1. Please use the shopping cart as provided.
      2. Payment accepted via Visa, Mastercard/Eurocard, Delta and Switch.
      3. Payment system powered by Protx.
    4. For offline payments:
      1. Please select this option at the checkout, you must print the order form and send with payment as instructed. Sterling payments only.
    5. We take no responsibility for any use or misuse of any item shown on this site. It is agreed that the purchaser takes full responsibility in law.
    6. Please allow 28 days for delivery inside the UK and Ireland; 35 days outside those regions.
  5. Returns Policy
    1. Any faulty product may be returned within 14 days for replacement or a full refund.
    2. For an exchange or a refund, returns should be received by The Company or requested by you within 21 calendar days of the date your order was shipped and include the original packaging and be in the same condition as received.
    3. The Company does not refund original shipping costs or your return shipping costs.
  6. Contract Formation
    1. All orders made by you through the www.northeastdigitalawards.co.uk Web site are subject to acceptance and availability.
    2. Prices of products are correct at the time of entering information; however, we reserve the right to change prices without prior notice.
    3. No contract will exist between you and The Company for the sale of any product until The Company sends you an e-mail confirming that your goods have been dispatched.
  7. External Web Sites
    1. The Company is not responsible for the content of external Web sites linked from The Website.
  8. Intellectual Property
    1. The Company is the owner of:
      1. those trade marks (registered and unregistered) indicated as such throughout the Website from time to time; and
      2. the copyright and other intellectual property rights in the software, designs, text, graphics and other material and the selection or arrangement of such material on the Website and all other trade marks (whether registered or unregistered) used on the Website which are not licensed to it by any third party; and you shall not use any trademarks, copyright or other intellectual property rights appearing on the Website without the prior written consent of the Company or the appropriate intellectual property owner.
    2. Subject to any specific copyright notices on any part of the Website, you may download and temporarily store one or more of the pages of the Website for the purpose of viewing on a personal computer and monitor, and you may print out in hard copy one copy of portions of the Website for your personal, non-commercial use only. Any other use, copying, publication or transmission of material from the Website without the prior written permission of the Company is strictly prohibited.
  9. Liability
    1. All information on the Website is of necessity general. You use such information entirely at your own risk and the Company accepts no responsibility for such information and your reliance on it.
    2. The information contained on the Website may contain technical inaccuracies or typographical errors. All liability of the Company howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.
    3. Save to the extent required by law, no representations or warranties are made in respect of the Website, its content or the Services. All liability of the Company, however arising for any loss suffered as a result of your use of the Website and/or the Services is expressly excluded to the fullest extent permitted by law.
    4. The Company will use its reasonable endeavours to monitor all materials that pass through the Website but cannot ensure that all such material is monitored. You must notify the Company immediately if you become aware of any material appearing on the Website that is illegal or offensive or if you reasonably believe it to be otherwise inappropriate for the Website. The individual content providers are responsible for ensuring that the material they include on the Website is appropriate and legal and the Company will not limit access to material or instruct content providers, Users, or cluster managers to remove material unless notified in writing that it is illegal. However, the Company shall have the right to remove, or instruct any content provider, User, or cluster manager to remove, any items it believes may be illegal or are inappropriate for use on the Website.
    5. The Company may terminate or suspend your access to the Website and/or any of the Services immediately without notice to you for any reason.
    6. You shall notify the Company immediately of any claims brought or threatened against you in relation to your use of the Website.
    7. Where a claim is brought against the Company by a third party in relation to your use of the Website you hereby agree to indemnify and to keep indemnified the Company in respect of all losses, costs, actions, proceedings, claims, damages, expenses (including reasonable legal costs and expenses), or liabilities howsoever, suffered or incurred by the Company as a consequence of your breach of these Terms.
    8. The information gathered from any registration forms and your use of the Website may be used by the Company for purposes relating to your use of the Website, for marketing activities and by third parties as set out in the Privacy Policy. If you do not wish to or subsequently decide that you no longer wish to receive direct marketing material or information from the Company or from other Members you should notify the Company by e-mail at info@n-e-life.co.uk or in writing to the postal address set out in these Terms or the individual Member at the address specified on the site or part of the Website operated or controlled by it.
    9. The Company reserves the right to forward your personal details to the police or any other relevant third parties in order to comply with the law or in relation to any suspected misuse by you of the Website. Where it is lawful and necessary for its legitimate business purposes, the Company may monitor e-mails you send and receive through the Website.
    10. Other than as set out in these Terms, the Privacy Policy and the Disclaimer your information shall not be disclosed or used by the Company
  10. Contracts (Rights of Third Parties) Act 1999
    1. Except as expressly provided in these Terms, a person who is not a party to these Terms shall have no rights under the Contracts (Rights of Third Parties) Act 1999 to rely upon or enforce any term of these Terms provided that this does not affect any right or remedy of the third party which exists or is available apart from that Act.
  11. Entire Agreement
    1. These Terms, together with the Privacy Policy and the Disclaimer represent the entire understanding between you and the Company in relation to its subject matter and supersede all prior agreements, understandings or arrangements made by either party whether oral or written. Where there is a conflict between these Terms, the Privacy Policy and/or the Disclaimer then these Terms shall prevail.
    2. You acknowledge that you are not entering into these Terms in reliance on any representation of the Company except those contained in these Terms and in the event of misrepresentation (other than fraudulent misrepresentation) the only remedy available shall be a claim for breach of contract.
  12. Governing Law
    1. These Terms shall be governed by and construed in accordance with the laws of England and Wales and each of the parties hereby irrevocably submits to the exclusive jurisdiction of the courts of England and Wales.